The BayCare Medical Group Primary Care location in Lakeland City has received mixed reviews from patients. While some have praised the doctors, such as Dr. Hastings, for being kind and taking the time to listen, others have had negative experiences. One patient reported feeling dismissed and unlistened to by Dr. Krysta, which was exacerbated by a lack of empathy and professionalism. This highlights a concern about the quality of care and patient interactions at this location. The facility itself appears to be well-equipped, with features such as wheelchair-accessible parking and entrance, as well as amenities like a restroom. Payments can be made using NFC mobile payments, debit cards, and credit cards. However, the lack of transparency and follow-through on issues, as evidenced by the owner's response to the negative review, raises questions about the customer service and accountability of the medical group. Despite this, the location does seem to offer a range of services, including primary care and specialty care through its partnership with BayCare Medical Group. The facility's working hours are standard, with regular business hours from Monday to Friday. Unfortunately, it seems that some patients may not receive the level of care and respect they deserve, which is a significant issue that should be addressed by the medical group.