Tampa Bay
BayCare Medical Group Primary Care (Haines City)
Clinic
57.21
57.21
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Appointments recommended
Photos & videos
Photos & videos
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Quality
Overall
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This medical service location has several issues that need to be addressed. The staff appears to be unresponsive and unhelpful, as evidenced by multiple complaints from patients who had to wait extended periods for appointments and referrals. The primary care physician seemed to be inefficient in providing referrals, taking an inordinate amount of time to process them, and offering excuses for the delays. The staff's lack of empathy and follow-through is disappointing, particularly when dealing with a patient recovering from surgery. The office manager's failure to return calls or messages only exacerbates the problem. On a positive note, the location is wheelchair accessible, and patients can pay with debit or credit cards. However, the quality of care and patient experience are major concerns that need to be addressed.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Clinics
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