The business has mixed reviews from clients, with some praising the excellent doctors and medical staff, while others have experienced issues with phone answering protocol and billing. The office is wheelchair accessible, with on-site parking and payment options including NFC mobile payments, debit cards, and credit cards. However, the accuracy of posted hours is a concern, as some clients have reported incorrect information and difficulty leaving a voicemail. There is a notable issue with collections, with one client receiving bills for an unrelated visit from several years prior.