Tampa Bay
BayCare Medical Group Primary Care (Allendale)
Clinic
12.20
12.20
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
Photos & videos
Photos & videos
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Pricing
Innovativeness
Overall
Quality
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This BayCare Medical Group Primary Care (Allendale) location has a mixed reputation among patients. While some praise the quality of care provided by doctors like Dr. Jessica Teav, Dr. Christopher Lindeman, and Dr. Shana Anton, others express frustration with long wait times, unhelpful staff, and excessive billing.Patients have reported difficulty scheduling appointments and dealing with phone systems that often disconnect or require multiple calls to reach a live person. Some have also experienced communication breakdowns, such as not receiving follow-up calls or lab results in a timely manner.On the other hand, several patients have had positive experiences with the office's cleanliness, security, and pleasant staff. Dr. Anton, in particular, has been praised for her bedside manner and attentiveness.However, a significant number of patients have raised concerns about billing practices, feeling that they have been misled or overcharged for services. Some have reported being told that an initial appointment was not an annual physical, only to receive a large bill later on.The office's management has acknowledged some of these issues, with owners responding to concerns and offering to address them through customer feedback forms. Despite this, the overall rating for the location remains relatively low, suggesting that more work needs to be done to address these concerns and improve the patient experience.One notable issue that has been consistently raised is the difficulty in getting a timely appointment with the doctor of one's choice. Several patients have reported waiting weeks or even months to see a specific doctor, which can be frustrating for those with pressing health concerns.Additionally, the office's phone system and customer service have been criticized for being unhelpful and unresponsive at times. This can lead to a negative experience for patients, particularly those who are already feeling anxious or frustrated about their health.Overall, while there are some bright spots at this location, there are significant areas for improvement to address the concerns and frustrations raised by patients.
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Hours
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