Tampa Bay
BayCare Medical Group General/Gastroenterology/Bariatricc Surgery
4.80
4.80
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Pricing
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This business location has several drawbacks. Although it has made efforts to provide accessible services, such as a wheelchair accessible entrance, parking lot, and restroom, some clients have experienced frustration with the scheduling process. They have had trouble reaching staff for appointments and have been rescheduled multiple times due to the doctor's absence. In addition, the front office has been criticized for being unprofessional and having an antiquated system that makes it difficult for patients to see the doctor of their choice.Clients have reported waiting for extended periods of time for appointments and having trouble getting their prescriptions refilled. Some have even received calls to cancel their appointments after traveling long distances to attend them.However, there have been some positive experiences. Some clients have praised the staff for being friendly and helpful, and a few have had positive interactions with their doctors. Despite these isolated instances of good service, the negative reviews and experiences seem to outweigh the positive ones.One major issue is the lack of attention to detail and communication within the office. Clients have reported being given incorrect or outdated information, and some have felt that their concerns were not taken seriously.Overall, this business location has room for improvement in terms of customer service and communication. With some changes to their scheduling process and front office staff, they may be able to provide better experiences for their clients.
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