Tampa Bay
BayCare Medical Group
16.03
16.03
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Pricing
Quality
Innovativeness
Overall
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The business location seems to have a moderate overall rating. Although the quality of services provided is somewhat inconsistent, the pricing is generally favorable. The innovativeness of the business is also a notable aspect, suggesting a willingness to adapt and improve. However, there are some concerns raised by customers about the availability and accessibility of certain services, the efficiency of the appointment scheduling process, and the staff's communication skills.Some reviewers have praised the staff's bedside manner, the doctors' willingness to listen, and the convenience of having blood work and other medical services available on-site. Others have appreciated the office's cleanliness and the ability to schedule appointments in advance.However, there have been several complaints about the office's organizational issues, including incorrect appointment times, prescription errors, and difficulties in getting in touch with the staff. Some reviewers have also expressed frustration with the front desk staff's attitude and the office's seeming lack of accountability.The business's third-party rating of 2.9 suggests a need for improvement in several areas. To address these concerns, the business might consider investing in more efficient scheduling and communication systems, providing additional training for staff, and implementing procedures to prevent prescription errors.Overall, the business has potential, but it requires significant improvement to meet customer expectations and maintain a high level of quality.
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