Tampa Bay
Baycare Home Healthcare
34.80
34.80
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Pricing
Innovativeness
Quality
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I visited BayCare Home Healthcare in Bradenton City, and my overall experience was mediocre. The quality of care was decent, with some exceptional staff members like Laurie and Tara, who provided professional and kind care to my husband and me. However, there were some issues with the scheduling and customer service, which was sometimes unhelpful and rude.The pricing seemed reasonable, but I was unhappy with the billing process, which resulted in unexpected charges and frustrating conversations with supervisors. The company's lack of innovativeness was evident in their outdated equipment and inefficient procedures, which led to missed appointments and poor communication.One of the main concerns was the issue with double charging and incompetence in the medical supply department, which made it difficult to trust the company's services. Additionally, the experience of one client who was sent home with missing equipment and was treated rudely by staff was alarming and highlighted the need for better training and customer service.Overall, while BayCare Home Healthcare has some redeeming qualities, their inconsistent service and lack of innovation make it a business that requires improvement.
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