Tampa Bay
Baycare Home Care
2.81
2.81
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
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Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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The location appears to be a healthcare service provider, catering to patients in need of physical therapy and home care services. However, some clients have raised concerns about the quality of care, with several reviewers expressing dissatisfaction with the service. There were instances of therapists showing up late or not equipped to provide adequate care. Additionally, some reviewers felt that the company prioritized CYA (cover-your-rear) practices over providing genuine support to patients. On the other hand, there were positive reviews from clients who appreciated the professionalism and compassion of certain therapists. The company's lack of follow-up and communication with clients has also been a recurring issue. One reviewer had a negative experience with Chris, a physical therapist who seemed unqualified and unprofessional. The company's billing practices have also been criticized, with some clients feeling taken advantage of due to a lack of transparency. Despite these issues, some reviewers have reported positive experiences with specific therapists, such as Jim and the team. Overall, the quality of care seems to be inconsistent, and clients are often left feeling frustrated and confused. It appears that the company could benefit from improving their hiring practices, training, and communication with clients. The issue of unqualified or unprofessional therapists highlights a need for better screening and evaluation processes.
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