Tampa Bay
BayCare Behavioral Health- Winter Haven Hospital Center for Behavioral Health Annex
51.14
51.14
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Pricing
Innovativeness
Overall
Quality
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Despite a decent innovativeness score, the location seems to have multiple issues with quality and pricing. The clients' feedback shows that some therapists were not professional and even rude. The communication with patients was poor, leading to missed appointments and frustration. Some staff members appeared to be unconcerned with patients' well-being, and the facility's policies sometimes seemed to prioritize business over patient care. The lack of availability and long waiting times also added to the negative experience. Although there are some positive reviews, the overall feedback suggests that the location needs to improve its quality of care and communication. The high innovativeness score might be due to some isolated instances of good service, but these do not outweigh the numerous complaints about the facility's performance. A high pricing score is also puzzling, given the overall lackluster experience reported by many clients.
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