Tampa Bay
BayCare Behavioral Health- Morton Plant Hospital
14.93
14.93
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This location offers mental health services, catering to both adults and children. The physical address is Building 300, Pinellas St Street, in Clearwater City. While the facility has wheelchair-accessible restrooms, parking lot, and entrance, the lack of clear communication between staff and patients has been a recurring issue. Some patients have reported being left in the dark about their treatment plans and discharge procedures. This has led to feelings of frustration and inadequacy among those who are struggling with depression or suicidal thoughts.Several patients have expressed dissatisfaction with the staff's empathy and attentiveness. Some have even reported being physically abused or mistreated by certain staff members. On the other hand, there have been instances of exceptional care, with staff members going above and beyond to provide support and kindness.The food and amenities at the facility have been reported as satisfactory. However, the discharge process has been problematic, with some patients being sent to questionable locations, such as "Idas House," which they claim was a "trap house."The location has received both positive and negative reviews, with a third-party rating of 2.3. It's clear that there is room for improvement, particularly in terms of staff training, patient communication, and discharge procedures. Despite this, the facility has shown moments of exceptional care and kindness, which is commendable.
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