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BayCare Behavioral Health- Life Management Center (Tampa)
4.82
4.82
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Quality
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It seems like there are more negatives than positives in the reviews. There are several complaints about the front desk staff being unhelpful and unprofessional, including long wait times, unreturned phone calls, and dismissive behavior. Some reviewers have had issues with medication management, including being put on hold for long periods of time and being told they need to make an appointment just to get their prescription refilled. A few reviewers have had positive experiences with their doctors, but these seem to be outweighed by the negative reviews.The lack of innovation and willingness to adapt to patients' needs is a concern. Several reviewers have mentioned that the office is slow to respond to phone calls and messages, and some have had to wait for weeks or even months to get an appointment.It's also worth noting that the office seems to be understaffed, with several reviewers mentioning that they had to leave multiple messages before getting a return call. This can be frustrating and stressful, especially for patients who are already dealing with mental health issues.Overall, it seems like BayCare Behavioral Health could benefit from some changes to improve the patient experience. This might include hiring more staff, improving communication systems, and finding ways to better support patients who are struggling with mental health issues.
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