Tampa Bay
BayCare Behavioral Health- Doris Cook Smith Counseling Center
Mental Health Service
34.26
34.26
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Overall
Quality
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The location is surrounded by a peaceful environment and offers a calm atmosphere, making it suitable for those seeking mental health services. The facilities are wheelchair accessible, ensuring that all visitors can navigate the premises comfortably. However, the location's working hours appear to be limited, with no clear indication of operating hours on weekdays.Many visitors have expressed gratitude towards the staff, highlighting their kindness, helpfulness, and professionalism. Certain staff members, such as Sierra Johnson and Dr. Cannon, have been praised for their exceptional care and compassion. Some visitors have also appreciated the sliding scale payment system, which allows those without insurance to access services at little to no cost.Despite the positive experiences, several visitors have expressed concerns about the scheduling process and the wait times for appointments. A few visitors have reported difficulties in reaching their therapists or receiving timely responses to phone calls and messages. Some have also encountered unprofessional behavior from certain staff members, such as Amy and Laura Hardy, who have been accused of being confrontational and dismissive.It is also worth noting that the location has received criticism for its handling of certain situations, including a visitor who reported being told they could not be seen because the provider was not credentialed for their insurance. Another visitor expressed frustration with the lengthy wait times and was eventually told that they would have to wait months for an appointment.While the location has its strengths, such as its commitment to accessibility and compassionate care, it also faces challenges in areas like scheduling and staff behavior.
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Hours
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Categories
Mental Health Services
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