The business location, BayCare Behavioral Health - Children's Treatment Center, seems to have a mixed experience for clients. While some clients have reported positive experiences, such as having kind and caring therapists, others have expressed frustration with the front desk staff's rudeness and unavailability. Many clients have reported difficulty in getting through on the phone or getting a return call, and some have expressed concern about the quality of care, particularly with regards to medication and treatment plans. Some clients have reported feeling like their children are being treated as numbers rather than individuals, and that the focus is more on medication rather than counseling. There are also concerns about the continuity of care, with some clients reporting that their child's therapist or psychiatrist is changed frequently, which can disrupt treatment plans. Despite these concerns, some clients have reported positive experiences with specific therapists or staff members, which suggests that the quality of care can vary depending on the individual. Overall, the business seems to be lacking in areas such as communication, continuity of care, and quality of treatment plans. There is also a concern about the business prioritizing profit over the well-being of their patients, which is a serious issue in the mental health field. One of the major issues that clients have reported is the difficulty in getting through to the business on the phone or getting a return call. This suggests that the business may not be prioritizing customer service or communication. The lack of continuity of care and the focus on medication rather than counseling are also major concerns. Many clients have reported that their child's therapist or psychiatrist is changed frequently, which can disrupt treatment plans and make it difficult for children to form a relationship with their mental health provider. The business's failure to provide adequate counseling and support services is also a major issue. Many clients have reported that their child is being given medication without adequate counseling or support, which can lead to negative outcomes and worsen mental health symptoms. Overall, the business seems to be lacking in areas such as communication, continuity of care, quality of treatment plans, and customer service. These are serious issues that need to be addressed in order to provide high-quality care to clients. The business's failure to prioritize the well-being of their patients and focus on profit is a major concern. This is not only unethical, but it can also lead to negative outcomes and worsen mental health symptoms. It is essential for the business to re-evaluate their priorities and focus on providing high-quality care to their clients. This includes improving communication, providing adequate counseling and support services, and prioritizing the well-being of their patients. Until these issues are addressed, it is difficult to recommend this business to others.