Tampa Bay
BayCare Behavioral Health- BayCare Medical Group Primary Care (New Port Richey)
18.90
18.90
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Overall
Quality
Pricing
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This medical service location has a decent overall rating, but falls short in terms of quality of care. The staff at the front desk have been reported to be rude, and the lack of communication with patients and their families has been a major issue. One patient's boyfriend was not treated for his sore throat and hives, despite being seen for two hours. The staff also ignored requests for simple amenities like water and a blanket.The location has a wheelchair-accessible entrance, parking lot, and restroom, which is a plus for accessibility. However, the tablets used for patient intake have been criticized for being unnecessary and intrusive, as they require patients to provide an email address and send spam notifications.The pricing seems to be the only area where this location excels, with a 5.0 score. Unfortunately, this alone cannot make up for the poor quality of care and customer service.It's worth noting that the location has a long list of categories and keywords, including mental health services, which suggests that they are trying to offer a range of services. However, the execution falls short in many areas.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
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