This facility has received mixed reviews from visitors and family members of residents. The nursing staff and therapy departments have been praised for their professionalism and care. However, there have been several complaints about the quality of care, with some reviewers stating that their loved ones were not being properly cared for. Issues with cleanliness and management have also been reported. One reviewer even mentioned that they had to leave their personal items behind when their family member was discharged from the facility. On the other hand, some reviewers have praised the facility's food, cleanliness, and staff, stating that their loved ones were well taken care of.Despite some of the negative reviews, the facility has a few redeeming qualities. The physical therapy department has been praised for their responsiveness and effectiveness. Some reviewers have also mentioned that the facility's staff has undergone changes, with new staff being hired, and the facility has undergone renovations, which has improved the overall experience.However, the facility still has some major issues to address. The quality of care is a significant concern, and the facility needs to work on providing consistent and compassionate care to its residents. The management also needs to be more transparent and responsive to concerns.One of the major issues that the facility needs to address is the turnover of staff. Several reviewers have mentioned that the facility has had a high turnover rate, which can be detrimental to the quality of care. The facility needs to work on retaining its staff and providing them with the necessary training and support to ensure that they are providing the best possible care.Overall, while the facility has some positive qualities, it still has a long way to go in terms of providing high-quality care and addressing the concerns of its residents and their families.