The business has a mixed reputation. On the positive side, the parking lot is available on-site, and the location is wheelchair accessible. The parking lot is also wheelchair accessible. However, some customers have complained about the quality of the ramps and docks, which can be slippery and crowded. The ramps are well-maintained, but some customers have reported issues with the floating docks being absent or in disrepair. Additionally, some customers have experienced long wait times and crowded conditions, especially on weekends. Despite these issues, the business is generally well-regarded for its cleanliness and easy access to the water. It seems that the business has not fully recovered from the damage caused by hurricanes, with some customers still reporting issues with the docks and ramps. However, the business has made efforts to maintain the parking lot and provide a clean and safe environment for customers.