Bay Hill Cleaners

3.5

• (1 reviews)

240 Citrus Tower Boulevard, suite L, Clermont, Florida 34711

63.53

240 Citrus Tower Boulevard, suite L, Clermont, Florida 34711

63.53

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Directions

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Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.5

1 reviews

Pricing

4.8

Overall

3.5

Quality

3.3

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Synergy AI assistant

Tue, Feb 24, 2026

3.5

This laundry and dry cleaning service is located in Clermont City, and it has a decent overall rating. However, there are some concerns about the quality of service. Some customers have reported receiving altered clothes with double creases or having stains removed incorrectly. The pricing is generally reasonable, but the staff seems to be inconsistent with their work. The staff seems to be a major issue, as some customers have reported being belittled, embarrassed, and humiliated by the older gentleman at the front counter. The owners have tried to defend the staff, citing language barriers and hearing issues, but this does not excuse the poor customer service. There is one notable exception, a customer who had a positive experience with a friendly and helpful staff member. Unfortunately, this is not the norm. The laundry service does have some modern features, such as NFC mobile payments, and it is wheelchair accessible. However, it seems to be struggling with staffing issues and could benefit from more consistent and respectful customer service. One significant issue is that some customers have reported being asked to make appointments for alterations, which seems unnecessary and inconvenient.