This business location is well-liked by customers, with most reviews praising the quality of service and the expertise of the owner, Derrick. He is described as knowledgeable, friendly, and willing to go the extra mile to help customers. Many customers have praised the prices as being very competitive and reasonable. The business has a wide range of products, including new and used Macs, and the owner is happy to help customers find the right product for their needs. The location is wheelchair accessible, and the business offers various services, including repair, installation, and assembly. Customers have reported positive experiences with the business, citing quick turnaround times and fair prices. However, there are some mixed reviews, with a few customers reporting issues with the business's policies and one customer reporting a negative experience with the owner's communication style. Overall, this business location appears to be a reliable and trustworthy option for customers in need of computer services and products. The business could consider improving its innovativeness by staying up-to-date with the latest technology and offering more unique services to set itself apart from competitors.