The business is located in a convenient spot on Main St Street, with wheelchair accessible parking and entrance. However, there have been issues with timely deliveries of supplies, with one client experiencing a delay of over a month and a half for a CPAP filter and mask. The office staff seems to have communication issues, as they fail to return calls and keep clients updated on their schedules. On the other hand, the healthcare workers, including nurses, are professional, kind, and on time. It's worth noting that the office staff could use some training on customer service to better meet the needs of clients.