Tampa Bay
Bay Care Home Care
66.31
66.31
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Pricing
Overall
Quality
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The location is a part of a larger health care system, providing recovery services for adults and children to help them make informed choices that support their well-being. The business has a good reputation, but there are some issues with its services. The staff is professional, compassionate, and respectful, as shown by the positive feedback from a client who appreciated the care and support they received during a difficult time. However, there have been instances of poor service, including refusal to provide help outside of regular business hours and disregarding doctor's orders. The company's policies and procedures can be inflexible, leading to conflicts with clients. Some clients have reported difficulties in getting the help they need in a timely manner, which can be frustrating and even lead to serious health issues. One client had to change their own catheter after the company refused to do it outside of regular hours, which is a significant concern for people who rely on the company's services. Overall, the location's services are good, but there is room for improvement, especially in terms of flexibility and responsiveness to client needs.The staff is usually respectful and professional, but there have been some incidents of poor behavior, such as one nurse who felt a client's forehead to check for fever, which is not an appropriate medical practice.The company's policies and procedures are in place to ensure quality care, but they can be inflexible and lead to conflicts with clients.Some clients have reported difficulties in getting help in a timely manner, which can be frustrating and even lead to serious health issues. The company's refusal to provide help outside of regular hours can be particularly problematic for clients who require ongoing care.Despite some issues, the location has a good reputation and provides quality care, which is reflected in its high pricing score.However, the lack of innovativeness is a concern, as the company seems to be stuck in traditional ways of providing care. The business could benefit from exploring new and more flexible approaches to meeting client needs.
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Medical Services
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