The office is located at a convenient spot with easy wheelchair access. The staff is very kind and understanding. The lawyers are super knowledgeable and know how to produce results. They will vigorously litigate for you and treat you with utmost respect. The Florida Senior Legal Helpline is available 24/7, and you can call to apply for free legal advice and referrals. However, there seem to be some issues with the online application process, as one reviewer had trouble submitting their application and had to call multiple times to get help. On the other hand, many reviewers have praised the office for its excellent customer service and willingness to help. The working hours are fixed and consistent, making it easy to plan a visit. It is a great place to seek help, especially for seniors.