The location offers a variety of services, including free legal advice and referrals to residents of Florida aged 60 and older. It has a wheelchair-accessible parking lot and entrance, making it accessible to everyone. However, the working hours are limited to weekdays only. Some clients have reported difficulty in getting help and feeling unprofessional treatment, which may be due to a high volume of cases. The team is very helpful and professional according to some clients, but there is one issue with responsiveness - clients often experience long wait times or difficulty getting a return call.