Tampa Bay
Bay Area Emergency Physicians
14.93
14.93
Overview
A pioneer in the field of Emergency Department business development and management, BAEP has proven experience in transforming the traditional ED staffing model into a unique physician proprietary owned model. Through the promotion of a physician owned practice BAEP motivates a collegial relationship with both the medical staff and the community.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Overall
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This location has received numerous complaints from customers about issues with billing, collection agencies, and poor customer service. Several customers reported never receiving bills for their medical services, only to be sent to collections and having derogatory marks placed on their credit reports. Some customers also expressed frustration with the billing department's inability to resolve these issues, with one customer being told that the billing department's policy is to send bills to collections after a certain period of time, even if the customer has never received the bill. Additionally, there have been reports of medical professionals being dismissive and unkind to patients. The accessibility features of this location, such as wheelchair accessible entrance, parking lot, and restroom, may be a positive aspect for some customers. However, the overall experience of many customers has been negatively impacted by the issues with billing and customer service. One major issue that stands out is the lack of communication and coordination between the medical professionals and the billing department, resulting in customers being sent to collections and having their credit reports affected.
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