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Bay Area Auto Glass
16.28
16.28
Overview
Enjoy a lifetime warranty on all seals and workmanship with your windshield replacement. Call now to check if you qualify for a no-cost windshield!
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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Bay Area Auto Glass provides excellent services, catering to various needs, such as windscreen replacement, repair, and recalibration. Their lifetime warranty on workmanship and seals is a valuable guarantee for customers. The team is known for professionalism, and communication is a strong aspect, as seen from the reviews. The company is wheelchair accessible, with a parking lot and entrance suitable for people with disabilities. Their service options include onsite services, online estimates, and a mobile unit, which is a convenient feature for customers. The company's strong focus on customer satisfaction is evident in their interactions with clients, as demonstrated by the overwhelmingly positive feedback. The team is responsive, and communication is clear throughout the process.However, there is one issue that has been reported by a customer - after being fully paid by their insurance company, the company went back and requested additional payments, three years later, and failed to repair their shoddy work under warranty. This suggests a need for improvement in their billing and warranty handling processes.
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