Tampa Bay
Bay Area Apartment Association
12.30
12.30
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This community and government organization seems to be a great resource for the community. With a 4.5 rating from third-party sources, it's clear that many people appreciate their services. However, the organization's wheelchair accessibility is a big plus, making it easy for everyone to visit and participate.The staff is also very caring and thoughtful, as noted by several clients who have received great support and guidance. Krystal, in particular, is highlighted as being amazing and a huge help.One area that needs improvement is the phone communication. Several clients have reported difficulty getting in touch with the organization by phone, with some leaving messages that were not returned. It's essential for an organization like this to have reliable communication channels.The organization's working hours are limited, with only three days a week open, which might be a challenge for those who need to visit during other times. However, their website is available 24/7, and they also have a phone number that people can reach out to.The organization has a great team, including Russ, Krystal, Bonnie, Maddie, and Eric, who are all very supportive and invested in their clients' success. They offer a range of courses and committees that are highly beneficial for those involved.Overall, this organization is a valuable resource for the community, but they need to work on their phone communication to better serve their clients.
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