This business location has received numerous reviews and feedback from customers, indicating a high level of satisfaction. The overall score of 4.8 out of 5 suggests that the business has met or exceeded customer expectations in most areas.The quality of work seems to be a major strength, with many customers praising the attention to detail, professionalism, and thoroughness of the technicians. The average quality score of 4.7 out of 5 indicates that the business consistently delivers high-quality results.Pricing is also a major advantage, with many customers feeling that the cost of services is reasonable and competitive. The average pricing score of 4.9 out of 5 suggests that customers feel they get good value for their money.Innovativeness is also an area of strength, with many customers praising the business for its willingness to go above and beyond to meet their needs. The average innovativeness score of 4.7 out of 5 suggests that the business is proactive and creative in its approach to customer service.However, one customer had a negative experience with the business, stating that the finish on their tub began to chip off after only a few months. This suggests that there may be some variability in the quality of work depending on the technician and the specific job.Overall, this business location appears to be a solid choice for customers looking for high-quality bathtub refinishing services at a reasonable price.