This property management company offers excellent quality and a good overall experience. Many clients praise the professionalism and kindness of the staff, particularly Sharif and Pam, who are described as willing to work with tenants and responsive to their needs. The company's attention to detail and prompt response to maintenance requests are also highlighted as positives. The staff is praised for being friendly, knowledgeable, and willing to answer questions, making the rental process smooth and easy.Some clients mention the company's flexibility and willingness to work with tenants during difficult times, such as financial hardships. However, there are also negative reviews that suggest the company may have some issues with communication and transparency, particularly regarding rent increases and repair work.One major concern is the issue of late fees and eviction procedures, which some clients describe as unfair and aggressive. Another client mentions that the company's repair work is often subpar and that they prioritize profits over tenants' needs.The company's pricing seems to be competitive, with many clients mentioning that it is affordable and reasonable. However, the lack of innovation and modernization in the company's approach to property management is a notable issue, with some clients suggesting that the company could benefit from more streamlined and efficient processes.Overall, while Basta Solutions has many strengths, it also has some significant weaknesses that need to be addressed. With some improvements to communication, transparency, and repair work, this company could potentially become a top-rated property management company.