Tampa Bay
Baskin-Robbins
16.84
16.84
Overview
Colorful ice cream parlor chain known for its many flavors.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Coffee
Restroom
Quiet
Groups
Delivery
Casual
Good for kids
Quick visit
Drive-through
In-store pickup
Photos & videos
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Overall
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Unfortunately, this Baskin-Robbins location has fallen short of expectations, with multiple customers expressing disappointment and frustration with their experiences. The issues mentioned include poor service, lack of staff knowledge, and inconsistent product availability. On several occasions, customers were told that the ice cream side was closed for cleaning, only to find out that they were out of almost all flavors. This lack of transparency and communication has led to a significant number of negative reviews. Additionally, some customers have reported finding flies in the freezer or receiving poor quality products, such as melted or watered-down ice cream.The inconsistent quality of the products has been a major issue, with some customers receiving large amounts of ice cream and others receiving barely enough to fill a small cup. This lack of attention to detail and failure to follow orders has led to a significant loss of trust among customers. Despite the attempts to address these issues, the problems persist, and customers are left feeling disappointed and frustrated.One of the major concerns is the lack of staff knowledge and training. Employees have been reported to be unsure of how to make simple ice cream sundaes or even how to process coupons. This lack of knowledge has led to mistakes and errors, which have resulted in customer dissatisfaction.The pricing of the products has been a mixed bag, with some customers finding the prices to be reasonable and others feeling that they are overpriced. However, the consistent issue of poor quality and inconsistent product availability has outweighed the positive aspects of the pricing.The innovativeness of the location has been a major disappointment, with many customers feeling that the location is stale and lacks creativity. The menu offerings have been criticized for being limited and unchanging, with some customers feeling that the location is not keeping up with the times.Overall, this Baskin-Robbins location has significant issues that need to be addressed in order to improve customer satisfaction and loyalty. Until these issues are resolved, it is unlikely that customers will return to this location.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
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