The Baskin-Robbins ice cream parlor is a colorful and inviting place to grab a treat. The variety of flavors is one of its main attractions, and the staff is often friendly and welcoming. The atmosphere is casual and relaxed, making it a great spot for families with kids. However, the quality of the ice cream has been inconsistent, with some reviewers reporting hollowed-out scoops and limited flavor options. Pricing is generally reasonable, with most customers reporting that the prices are fair for the quality of the product. Unfortunately, the service can be slow at times, and some staff members have been reported to have a lazy or unprofessional attitude. Despite this, the Baskin-Robbins on E Hillsborough Ave remains a popular spot for ice cream lovers in the area. One notable issue is that some staff members seem to be lacking in motivation and respect for customers, resulting in poor customer service.