This location has a well-designed website with a clear description of its services, making it easy to find what you need. The site is also mobile-friendly, allowing users to make payments and check service options on their devices. Payments are accepted in various forms, including NFC mobile payments, debit cards, and credit cards. The dealership offers oil changes, in-store pickup, and delivery services, ensuring customers can receive assistance at their convenience.The staff is generally helpful and knowledgeable, with several employees praised for their excellent customer service skills. Employees like Manny, Wes, and Tony have received high praise for their willingness to assist customers, provide detailed information, and resolve issues efficiently. The location has a wheelchair-accessible parking lot and entrance, making it convenient for customers with mobility issues. However, the shipping time for ordered parts has been a concern for some customers, with some experiencing delays or receiving incorrect parts.The selection of Ford parts is extensive, with customers appreciating the availability of hard-to-find items. Prices are considered competitive, and the dealership has a wide range of used and new Ford trucks and SUVs available for sale.Some issues have been reported with the shipping process, with customers waiting for an extended period before receiving their orders. In one instance, a customer ordered a part but was sent an incorrect item due to a VIN mismatch, resulting in significant delays and frustration. While the dealership has attempted to resolve these issues, more attention to detail and efficient communication could improve the overall customer experience.