Bartow Dry Cleaner offers a convenient and reliable service for people in need of dry cleaning and alterations. The business has a solid reputation, with many customers praising the friendly and helpful staff, as well as the quality of the service. The owners seem to be actively engaged with their customers, responding promptly to complaints and trying to resolve issues. The business also has a solid online presence, with a clear and easy-to-use website. However, there are some areas of concern, including inconsistent pricing and occasional mistakes with orders. The business seems to be working to address these issues, and overall, it appears to be a trustworthy and reliable option for dry cleaning and alterations in the area. One major issue that has been reported by some customers is the lack of accountability from management, particularly in cases where items have gone missing or been damaged. Despite the efforts of the owners to address these concerns, it seems that some customers are not satisfied with the level of service they receive, and this has led to a decrease in overall rating.