Hair & Beauty salon Kathleen

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

4.7

The location of this business has received mostly positive reviews from customers. The overall quality of service is good, but there are some issues with the quality of care provided. The pricing is very reasonable, which is a significant plus. However, the innovativeness of the business could be improved.One notable issue is the inconsistency in the quality of service, with some customers reporting poor experiences and others receiving excellent care. This suggests that there may be a need for more consistent training or protocols in place. Additionally, some customers have reported issues with communication, such as being charged incorrectly or not receiving clear information about their dog's care.Despite these issues, the majority of customers have reported positive experiences, with many praising the friendly and caring staff. The business's affordability and convenience are also major assets. However, the inconsistency in quality and communication issues need to be addressed to improve the overall customer experience.Customers praise the business for its cleanliness, professionalism, and ability to accommodate their dogs' needs. Many appreciate the convenience of being able to schedule appointments and receive regular updates on their dog's care. The business's efforts to build a community of pet lovers and promote donation drives for dogs in need are also notable.Overall, this business has the potential to be excellent, but it needs to address the issues with consistency and communication to meet its full potential.