This senior apartment complex, Banyan Reserve Senior Apartments, is located at Building 940, Serenity Hills St Street, Lakeland City. With a phone number +18633372101 and website https://www.banyanreserveseniorapts.com/, it offers an array of floor plans featuring well-appointed kitchens, generous closet and storage space, and relaxing living spaces. The complex is wheelchair accessible with seating, restroom, parking lot, and entrance, making it a great option for seniors.The staff and residents seem to be very friendly and welcoming. Many reviewers have praised the cleanliness and upkeep of the property, with one reviewer commenting that it's "very fresh and welcoming just walking into the lobby." The management team has also been praised for being great and professional.However, there are some concerns regarding the maintenance and customer service. One reviewer had a disturbing experience with a deceased resident and reported that the staff was unhelpful and condescending. Another reviewer had issues with their deposit being held and experienced a run-around when trying to contact the management.Prices seem to be reasonable, with many reviewers praising the affordability of the apartments. The complex has a rating of 4.4 on third-party rating websites, indicating a high level of satisfaction among residents.Some reviewers have mentioned that the Google Maps listing is incorrect, sending people to a different location instead of the actual complex. However, this issue seems to have been resolved, and the complex appears to be well-maintained and well-managed.Overall, Banyan Reserve Senior Apartments seems to be a good option for seniors looking for a clean, well-maintained, and welcoming community. However, some issues with maintenance and customer service should be addressed to ensure the highest level of satisfaction among residents.