This bank is located at a convenient address, with clear signage making it easy to find. The building is wheelchair accessible, with a parking lot and entrance suitable for people with disabilities. The bank's drive-through service is available for customers who prefer to conduct their banking quickly and efficiently.The working hours are standard, with a Monday to Friday schedule from 9am to 5pm. Unfortunately, the bank is not open on weekends, which may be a drawback for some customers.The bank's website, bankunited.com, provides a wealth of information on their services, rates, and products. However, it's worth noting that some customers have reported difficulty in reaching a live person on the phone, particularly for out-of-state customers.Customer service can be inconsistent, with some customers reporting excellent experiences and others reporting difficulty in getting help. Some customers have reported being treated poorly by certain staff members, while others have received top-notch service from friendly and knowledgeable bankers.One major issue that has been reported by several customers is the bank's policy on check cashing. Some customers have reported being unable to cash checks over a certain amount, which can be inconvenient for those who need to make large transactions.Overall, Bank United is a solid option for banking needs, with friendly staff, a convenient location, and a range of services available. However, customers should be aware of the potential for inconsistent service and the limitations on check cashing.