Tampa Bay
BankUnited
10.16
10.16
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Innovativeness
Quality
Pricing
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The reviewed location, a branch of BankUnited, provides a standard banking experience with wheelchair accessibility and drive-through service options. The bank's working hours are consistent from Monday to Friday, but it's closed on weekends. While some customers appreciate the personalized service and helpful staff, including Danielle and May Paprocki, others have faced issues with accessing and closing accounts.A notable issue with cashing checks over $1000 from the same bank has been reported, which may limit its appeal for certain customers. The bank's customer service has been inconsistent, with some staff members being extremely helpful and others being uncooperative. While the bank's pricing is highly rated, the quality of service and innovativeness of its offerings could be improved.The bank's website and phone number are available for customers to access their accounts and resolve issues, but the responsiveness of customer service has been a concern for some. Overall, the location has received mixed reviews, with some customers being highly satisfied and others experiencing significant issues.
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