Bankers Insurance Group

3.7

• (1 reviews)

11101 Roosevelt N Boulevard, St. Petersburg, Florida 33716

10.05

11101 Roosevelt N Boulevard, St. Petersburg, Florida 33716

10.05

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Overview

Bankers Insurance Group is a personal and commercial insurance agency in Saint Petersburg, FL. Call today for a FREE QUOTE for all your insurance needs.

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Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

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3.7

1 reviews

Overall

3.7

Quality

3.1

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Synergy AI assistant

Mon, Feb 23, 2026

3.7

Overall, this insurance company has had its fair share of complaints, with some customers expressing frustration with the handling of their claims, particularly when it comes to flood damage. However, others have reported positive experiences, praising the company's responsiveness and professionalism. It seems that the quality of service can vary greatly depending on the individual's situation and the adjuster they work with.Some common issues that have been reported include long wait times for claims to be processed, unresponsive customer service, and a general lack of communication. However, there are also many positive reviews that highlight the company's excellent customer service, efficient claims process, and competitive pricing.One of the major concerns for this company is its handling of flood claims, with some customers reporting that they were left with a significant financial burden despite having adequate insurance coverage. It seems that the company's process for handling flood claims is often slow and arduous, leading to frustration and disappointment for those affected.Despite these concerns, the company has made efforts to improve its services, including the implementation of a new claims management system and the hiring of additional staff to handle the volume of claims. However, more work needs to be done to address the ongoing issues and improve the overall quality of service.One issue that stands out is the lack of transparency and communication in the claims process. Some customers have reported being left in the dark about the status of their claim, with no clear updates or explanations. This lack of communication can lead to mistrust and frustration, and it's essential that the company addresses this issue to improve customer satisfaction.Overall, while this insurance company has its strengths and weaknesses, it's clear that there are areas that need improvement. With a bit more attention to customer service and communication, this company could potentially become a leader in the industry.