This bank provides excellent services, with friendly and knowledgeable staff. They offer a wide range of financial services, including personal and business banking, money transfer, and financial planning. The bank has a strong focus on customer satisfaction, with many clients praising the personalized attention and excellent customer service they receive.The bank's accessibility features are also noteworthy, with a wheelchair-accessible parking lot and entrance. However, some clients have reported issues with communication and consistency in meeting client satisfaction.The bank's working hours are standard, with extended hours on weekdays but no services available on weekends. The address is clearly marked as Building 5015, Florida Ave S Street, Lakeland City.One notable issue with this bank is the lack of Experian Boost service, which can impact clients' credit scores. Additionally, there have been reports of delayed replacement cards and inconsistent ATM services. Despite these issues, many clients have praised the bank's overall service and would recommend it to others.