This financial center's customer service can be quite inconsistent, leaving some people feeling frustrated and unheard. While some employees, like Alex and Tiffany, have been commended for their exceptional service and patience, others have been described as rude, unhelpful, and even discriminatory. The drive-thru service can be slow, with long wait times and limited hours, which may be a challenge for customers with busy schedules. On the other hand, some customers have praised the bank's ATM services, finding them convenient and easy to use. However, the lack of customer-friendly policies and the tendency to shift blame onto customers have left a sour taste in some people's mouths. Overall, this financial center seems to be struggling to meet its customers' needs, and a bit more attention to quality and customer service would be beneficial. One major issue that keeps cropping up is the poor customer service, with some employees being described as arrogant, unhelpful, and even lying to customers. This needs to be addressed urgently to restore customers' trust in the bank.