Tampa Bay
Bank of America (with Drive-thru ATM)
68.75
68.75
Overview
Welcome to Bank of America's financial center location finder. Locate a financial center or ATM near you to open a CD, deposit funds and more.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Overall
Quality
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This Bank of America location in North Port City has been plagued by numerous issues, with many customers expressing disappointment and frustration with their experiences. The branch's inability to staff adequately, leading to long wait times and understaffed conditions, has been a persistent problem. Several customers have reported feeling ignored or treated poorly by staff, with some even suggesting that employees are uninterested in helping customers. The branch's layout, which has been remodeled to include more "kiosks" and fewer tellers, has been criticized for being confusing and inconvenient.Additionally, some customers have expressed concerns about the branch's management, citing instances of unprofessional behavior and a lack of concern for customer satisfaction. The branch's phone lines have also been criticized for being unreliable, with some customers reporting difficulty reaching a live representative.Despite these issues, some customers have reported positive experiences with specific staff members, such as Judith, who was praised for her helpfulness and professionalism.The branch's rating of 1.9 out of 5 stars suggests a generally poor experience for many customers, with many expressing regret at choosing to bank with Bank of America at this location.
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