This location of Bank of America seems to have its highs and lows. On the one hand, some customers have reported excellent service and quick transactions, with one customer praising the friendly and helpful staff, including Jennifer who assisted them with faxing documents. Another customer appreciated the efficient service of a teller who handled their transactions with respect and professionalism.On the other hand, some customers have had disappointing experiences, including long wait times, unhelpful staff, and even encounters with unprofessional behavior from employees. One customer reported waiting in line for an hour, only to be told that the bank was closing and they couldn't assist with their transaction. Another customer was turned away when they tried to move money from an account that had a hold due to fraudulent charges.The bank's accessibility features, including wheelchair-accessible parking and entrance, are a positive aspect of this location. However, the availability of services and staff during certain hours may be a concern, as one customer reported that the branch was closed for over a year, and another customer had difficulty accessing their safety deposit box due to a lack of available staff.It's worth noting that some customers have reported issues with the bank's ATM services, including one customer who had their money eaten by the ATM and was left waiting for up to 10 business days for the issue to be resolved. Additionally, some customers have expressed frustration with the bank's policies and procedures, including one customer who was told that they couldn't cash a personal check due to the high amount, despite having cashed a similar check at the same branch just a week prior.Overall, it seems that this location of Bank of America is hit-or-miss, and customers may need to be prepared for long wait times, unhelpful staff, or other issues. However, some customers have had positive experiences, and the bank's accessibility features are a definite plus.