Tampa Bay
Bank of America (with Drive-thru ATM)
48.79
48.79
Overview
Welcome to Bank of America's financial center location finder. Locate a financial center or ATM near you to open a CD, deposit funds and more.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Photos & videos
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Innovativeness
Quality
Overall
Pricing
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The location has a relatively low overall score, which is reflected in the quality and innovativeness scores. While the pricing is relatively high, it may not be enough to offset the poor quality and innovation. The bank's location has received multiple negative reviews regarding customer service, with many customers reporting long wait times, unhelpful staff, and poor treatment.Some customers have reported having to wait for long periods of time to be assisted, with some even being told that the staff was unable to help them with their issue. This lack of quality and attention to customer needs is a major concern.In terms of pricing, the bank's fees are relatively high, which may be a deterrent for some customers. However, this may not be enough to offset the poor quality and innovation.The innovativeness of the location is also a concern, with many customers reporting that the bank is not keeping up with modern technology and customer expectations. The bank's lack of online and mobile banking options, as well as its outdated policies and procedures, are major concerns.One issue that stands out is the bank's tendency to be unhelpful and dismissive of customer concerns. This is reflected in the numerous reviews where customers have reported being told that the bank is unable to help them with their issue, or that they need to call the bank's customer service number.Overall, the bank's location is in need of significant improvement in terms of quality, innovativeness, and customer service.
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Categories
Financial Service
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