Tampa Bay
Bank of America (with Drive-thru ATM)
42.74
42.74
Overview
Welcome to Bank of America's financial center location finder. Locate a financial center or ATM near you to open a CD, deposit funds and more.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Overall
Quality
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This location of Bank of America seems to be a standard financial center with a drive-thru ATM. The staff are generally friendly and welcoming, but the service can be slow, especially when there's only one teller working. Some clients have reported waiting in line for a long time, which can be frustrating. However, there are also some standout employees who provide excellent service and go above and beyond to help customers. Unfortunately, there are some concerns about the overall quality of service, with some clients feeling that they are not being treated with respect and empathy.
There is an issue with the staff not being adequately prepared to handle customer needs, leading to long wait times and frustration. Some clients have reported that the staff seem to be more focused on talking to each other than on helping customers, which is disappointing. Additionally, there have been some issues with the bank's online banking system, which can make it difficult for customers to access their accounts or conduct transactions.
On the positive side, the location is wheelchair accessible and has a convenient drive-thru ATM. Some employees, such as Martin Duffy and Alejandra, have been praised for their exceptional customer service and professionalism. However, these positive experiences are not universal, and some clients have reported feeling like they are not being treated fairly or with respect.
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