The Bank of America financial center on Ulmerton Rd has mixed reviews. Some customers have had great experiences with friendly and helpful staff, while others have encountered difficulties with customer service and banking procedures. The bank's working hours seem to be generally well-known and acceptable, with some customers having no issues and others being dissatisfied with the wait times. Accessibility features such as a wheelchair-accessible parking lot and entrance are present, and a drive-through service is available. However, some customers have reported issues with the drive-through, such as long wait times. One notable issue that has been raised by multiple customers is the perceived lack of professionalism and respect from certain bank staff members, including an assistant manager who was described as rude and unhelpful. Overall, while some customers have had positive experiences, the bank's inconsistent service and staff behavior may deter others from choosing it as their financial institution.