Tampa Bay
Bank of America (with Drive-thru ATM)
9.12
9.12
Overview
Welcome to Bank of America's financial center location finder. Locate a financial center or ATM near you to open a CD, deposit funds and more.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Quality
Pricing
Innovativeness
Overall
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The Bank of America location on Enterprise Rd E Street in Clearwater City has received mixed reviews from customers. While some have praised the helpfulness and professionalism of employees like Lorena Orozco and Tammy, others have reported having a poor experience. Many customers have complained about issues with customer service, including being treated rudely, being ignored, and having problems with transactions. Some have also mentioned that the bank's system has been down, leading to frustration. On the other hand, a few customers have appreciated the help they received from certain employees, such as Matt Brady and Matthew. However, the overall rating of the bank is average, with a 2.7 out of 5-star rating. The quality of service seems to be a major issue, with a 2.4-star rating. The bank's pricing seems to be competitive, with a 4.3-star rating. Innovativeness is also a mixed bag, with a 4.0-star rating.One of the main issues customers have reported is the lack of helpfulness and professionalism from some employees. Many have felt belittled, disrespected, and frustrated with the service they received. This has led to some customers leaving the bank and taking their business elsewhere. Some customers have also reported that the bank's system has been down, which has caused problems with transactions and frustrated customers. On the other hand, some customers have had positive experiences with certain employees, who have been helpful, friendly, and professional. These employees seem to be the exception rather than the rule, however.The bank's location is wheelchair accessible, with a parking lot and entrance that are wheelchair accessible. The bank also offers drive-through service and has a 24/7 online banking system. The bank's working hours are Monday to Friday from 9am to 5pm, Saturday from 9am to 2pm, and Sunday is closed. Overall, while the Bank of America location on Enterprise Rd E Street in Clearwater City has its positives and negatives, it seems that the lack of helpfulness and professionalism from some employees is a major issue that needs to be addressed.
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