This bank location has a long history of complaints about poor customer service, including long wait times, unfriendly staff, and incompetence. Many reviewers have reported being treated poorly by bank employees, with some even feeling like they are being discriminated against. The bank's inability to handle simple transactions, such as cashing a check or opening an account, has been a common issue. Some reviewers have also complained about the bank's poor communication, including not answering phones or being unresponsive to customer inquiries. The bank's physical location is also a problem, with many reviewers reporting that it is hard to find parking or that the bank is not well-maintained. Overall, it seems like this bank location is struggling to provide good service to its customers.