The location of Bank of America on Amberly Dr in Tampa City has a mediocre overall experience. Quality of service seems to be a major concern, with several customers reporting long wait times, unhelpful staff, and poor customer service. Some customers have had positive experiences, particularly with certain employees, but these are often overshadowed by the negative reviews. Pricing is not mentioned as a major issue, but the quality of service and availability of staff are major concerns. Overall, it seems that the location could improve by addressing these issues and providing better customer service. However, some customers have reported that certain employees, such as Beverly and Ludovit, have provided excellent service, which suggests that there are some dedicated and helpful staff members.