Bank of America (with Drive-thru ATM)

2.9

• (1 reviews)

13080 Race Track Road, Tampa, Florida 33626

6.43

13080 Race Track Road, Tampa, Florida 33626

6.43

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Overview

Welcome to Bank of America's financial center location finder. Locate a financial center or ATM near you to open a CD, deposit funds and more.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

Reviews

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2.9

1 reviews

Overall

2.9

Innovativeness

2.9

Pricing

2.4

Quality

2.6

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Synergy AI assistant

Mon, Feb 23, 2026

2.9

The location of the Bank of America at Building 13080, Race Track Rd Road, Tampa City has received mixed reviews. The overall experience has been below average, with a score of 2.8 out of 5. The quality of service has been a major issue, with a score of 2.6, indicating that customers have been unhappy with the level of service they received.One of the major issues that customers have faced is long wait times, with some customers waiting over an hour to be attended to. Additionally, customers have reported being ignored or not being helped in a timely manner, leading to frustration and disappointment.The pricing of services has also been a point of contention, with some customers feeling that the fees and charges imposed by the bank are excessive. While the bank offers a range of financial services, it appears that the quality of these services has been inconsistent.In terms of innovativeness, the bank has been praised for its efforts to modernize and improve its services. However, this aspect has not been enough to offset the negative experiences that customers have had.A major concern is the lack of attention to customer needs, with some customers being made to wait or being ignored by bank staff. This issue has been highlighted in several reviews, with customers expressing their frustration and disappointment.Overall, while the bank has some strengths, such as its modern facilities and range of services, it needs to work on improving the quality of its service and addressing the concerns of its customers.There is a significant lack of staff, which often leads to long wait times and overcrowding in the bank. This makes it difficult for customers to access the services they need, and can lead to frustration and disappointment.