This Bank of America location on Dr. Martin Luther King Jr. Blvd in Seffner has received mixed reviews from customers. Some have praised the helpfulness of specific employees, such as Jose, who have provided efficient and courteous service. However, many others have expressed frustration with the branch's overall quality, citing long wait times, slow service, and a lack of staff, with some reporting being told to use ATMs or online services instead of speaking with a representative. Pricing has been a mixed point, with some customers appreciating the options available and others feeling that they are not competitive. Unfortunately, innovativeness has not been highlighted as a strong point in any of the reviews. Several customers have also reported experiencing racist behavior from staff, which is a serious concern that needs to be addressed. Overall, while there are some positive comments about specific employees, the majority of reviews suggest that this location has significant issues with service and staff.