Tampa Bay
Bank of America (with Drive-thru ATM)
19.97
19.97
Overview
Welcome to Bank of America's financial center location finder. Locate a financial center or ATM near you to open a CD, deposit funds and more.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Innovativeness
Overall
Quality
Pricing
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The experience at this Bank of America location is mediocre at best. While the pricing of services is reasonable, the quality of service is a major issue. Many customers have reported long wait times, unhelpful staff, and even rude behavior from certain employees. The innovativeness of the location is also lacking, with many customers expressing frustration with outdated technology and limited options for getting help.The branch's working hours are limited, which can make it difficult for customers to get the help they need. When customers do arrive, they often find themselves waiting in line for extended periods of time. Even when a teller is available, some customers report feeling rushed or unattended to.Some employees at the location seem to be more interested in chatting with each other than helping customers. This can lead to a sense of frustration and disorganization. When issues do arise, customers often feel like they are being passed from one unhelpful employee to another.There are some bright spots, however. A few employees, like Michael and Leeann, have been praised for their helpfulness and kindness. These employees seem to be exceptions rather than the rule, though.Overall, this location could benefit from some serious improvements in terms of staffing, training, and customer service. With a bit more effort, it might be possible to turn this location into a positive experience for customers.
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Hours
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