Bank of America (with Drive-thru ATM)

3.1

• (1 reviews)

9810 US-301 S Highway, Riverview, Florida 33578

17.54

9810 US-301 S Highway, Riverview, Florida 33578

17.54

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Overview

Welcome to Bank of America's financial center location finder. Locate a financial center or ATM near you to open a CD, deposit funds and more.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

Reviews

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3.1

1 reviews

Overall

3.1

Quality

4.2

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Synergy AI assistant

Mon, Feb 23, 2026

3.1

Bank of America's financial center location in Riverview City is a mixed bag. The overall experience is average, with some customers raving about the friendly staff and others complaining about the long wait times. The quality of service is generally good, with many customers praising the helpful and knowledgeable staff. However, some customers have had issues with the online banking system and have experienced frustration when trying to resolve problems.One of the major issues with this location is the wait times. Many customers have reported waiting in line for over 30 minutes, with some even having to wait for over an hour. This is unacceptable, especially considering the number of staff members present during peak hours. It's clear that the bank needs to do a better job of managing its staffing levels and ensuring that customers are seen in a timely manner.Despite the issues with wait times, the staff at this location are generally friendly and welcoming. Many customers have praised the helpfulness and knowledge of the staff, and some have even gone out of their way to thank them for their excellent service.Pricing is not a major concern for customers at this location, as many have reported that they are satisfied with the fees and rates offered by the bank.Innovativeness is a mixed bag, with some customers praising the bank's use of technology to improve customer service and others criticizing the lack of innovation in the branch's layout and design.Overall, Bank of America's financial center location in Riverview City has the potential to be a top-notch bank, but it needs to address the issue of wait times and improve its staffing levels to meet the needs of its customers.